ABOUT US

Effective Date: August 06, 2026
Brand: Schloar
Website: schloar.com

Schloar is a shop shaped around a very human gesture: picking something for someone else. A present carries a message. It says you remembered, that you noticed the details, and that you cared enough to choose with care. This store exists because that kind of purchase deserves plainly stated information and a less hurried buying experience than gift shoppers often receive.

A Shop Centred on Giving

Most retailers invite you to think about yourself. We ask you to picture the person who will open the box. That shift affects how we write about an item, how we group our range, how we pack an order, and how we help when a detail is not quite right. Whether you are buying for a birthday you nearly missed, a wedding you have known about for months, or a friend who needs a better week, our aim is to make the choice feel simpler and more assured.

How the Range Is Arranged

We do not begin with product categories. We begin with occasions, because that is how gifting usually works. A shopper rarely starts by thinking, “I want a candle.” They start by thinking, “My sister is moving into her first apartment.” The event comes first and the object comes second. A good gift shop should follow that order.

Birthdays and anniversaries. Here we gather birthday keepsakes, anniversary sets, and smaller tokens for dates that come around every year.

Housewarmings and new beginnings. This group includes housewarming presents and new-home tokens for a first flat, a move across the country, or any fresh start worth marking.

Weddings and engagements. This section brings together wedding favours, engagement keepsakes, and pieces suited to a celebration with a guest list and a fixed date.

Graduations and milestones. We place graduation gifts and milestone mementos here, for the end of study, a new job, or any step that took real effort.

Seasonal and year-end gifting. This is where year-end holiday gifting sits, along with Valentine’s items, Mother’s Day and Father’s Day pieces, and other dates that return at the same time each year.

Everyday thanks and drop-ins. We keep thank-you gifts and just-because items here, for ordinary kindnesses that still deserve a reply.

Across these groups, the range includes gift sets and bundles, keepsake boxes, scented candles, mugs and drinkware, photo frames, engraved and monogrammed pieces, stationery and journals, plush and soft items, and gift wrap and message cards. What holds the range together is not one material or style, but the intention behind the purchase.

Reading a Listing Before You Buy

A gift is often bought without the recipient beside you, so the listing has to carry more weight than usual. We try to describe each item plainly: what it is, what it is made of, how large it is, what is inside the box, and, where relevant, where a personalisation will be placed.

Please read the photographs alongside the description. Props and additional pieces shown in a picture are included only when the description names them as part of the product. Colours can look slightly different from screen to screen, and handmade or personalised pieces may vary a little in grain, tone, texture, or finish. Those differences are often part of how such pieces are made rather than a fault.

Where a listing offers engraving, monogramming, printing, or another personal touch, please slow down and check the details. Spelling, dates, initials, and placement matter more than usual, because a personalised piece is made for one person and cannot go back on the shelf for the next customer. If you are unsure how a custom option will appear, ask us before you order.

Why Occasions Matter Here

An occasion fixes two things at once: a date and a feeling. The date is why we are careful about processing and delivery times, and why we ask you to check the estimated arrival window before you confirm an order. A gift that arrives after the birthday, the wedding, or the holiday has missed the moment it was meant to mark.

The feeling is why we organise, write, and pack the way we do. A housewarming gift should feel welcoming. A thank-you token should feel sincere and understated. A milestone gift should feel earned. Because we cannot know your exact relationship with the recipient, we offer a range of tones and price points rather than one prescribed answer.

Sending an Order Somewhere Else

Many gifts are shipped straight to the recipient, and our ordering flow supports that. You can enter the recipient’s address as the delivery address at checkout while keeping your own details for billing, so the parcel goes to the right door.

We do not place an invoice or a price sheet inside the parcel, so the person receiving it will not see what you paid. If you would like a message card enclosed, you can add one, and we will keep your note separate from any internal paperwork. If you are unsure how to fill in the address fields for a gift, our team is glad to walk you through it before you order.

When a Gift Needs Attention

Sometimes a gift arrives cracked, wrong, incomplete, or later than the day it was meant for. When that happens, tell us quickly and include your order number, a clear description, and photographs or a short video of the item and the packaging. We will look at what went wrong and offer a sensible remedy, which may be a replacement, a missing part, an exchange, or a refund for the affected item.

Personalised and made-to-order pieces are handled differently, and we explain how in our Returns and Cancellation Policy. A name engraved into a keepsake, or a design printed to your specification, is made for one person and cannot reasonably be offered to the next customer. When such an item is genuinely faulty, misprinted, or not what was confirmed, we will make it right.

Where We Go From Here

Schloar is still growing, and our range will keep moving with the seasons and with the calendar that drives so much gifting. What will not change is the way we think about the job. Gifts are personal, deadlines are real, and the person opening the box is having an experience, not merely receiving an object. We want you to know what you are buying, when it should arrive, whether a card is tucked inside, and who to contact if something is not right.

Thank you for considering Schloar for the moment you have in mind. We hope you find something the recipient will keep, and that the choosing feels almost as good as the giving.

Company and Support Details

Brand: Schloar
Website: schloar.com

Legal Entity: Deyuan Shenghong (Shaanxi) Trading Co., Ltd.
Store Operator: Deyuan Shenghong (Shaanxi) Trading Co., Ltd.
Unified Social Credit Code: 91610104MAELDJU21H

Registered Address: Room 12209, Building 1, Xinyuan Center, No.251 Fenghe Road, Lianhu District, Xi'an City, Shaanxi Province

Return requests should not be sent to the registered address without prior approval from our team. Please contact us before shipping anything so we can provide the current return warehouse address. We aim to respond promptly.

Customer Service Hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM (U.S. Central Time, CST/CDT).

Current return warehouse address:
Warehouse: Pine Ridge Fulfillment Annex – WH Code 36-PR
2810 Cedar Ct, Unit D
Indianapolis, IN 46203-1966
USA

Customer Service Email: service@schloar.com

Schloar is operated by Deyuan Shenghong (Shaanxi) Trading Co., Ltd., which oversees schloar.com, order processing, customer service, and related ecommerce operations.